Emergency and Crisis Management
Our services for emergency and crisis management
As part of our services, we advise on the establishment of independent emergency and crisis management systems. At the same time, we also offer support for the initiation of joint emergency and crisis management. For this purpose, we clarify individually whether a joint emergency and crisis management is suitable and which special features should be considered.
We also conduct specialized workshops on emergency and crisis scenarios to prepare companies and their emergency teams for potential challenges. In addition, we also support our clients with interim management if required and help with the certification of emergency and crisis management systems.
Our goal is to help companies best prepare for crises and emergencies and increase their resilience.
Learn more about crisis management in our video!
Emergency and crisis management: emergency vs. crisis
In the case of events that disrupt or even prevent time-critical business processes, rapid management is of great importance. Only in the further course is it determined whether this is an emergency or a crisis. The differences lie mainly in the specific approaches to crisis management and emergency management themselves. Because of the similarities between crises and emergencies, it may make sense for some companies to establish a joint emergency and crisis management system.
Emergencies, unlike crises, can be planned for. It can be expected that a particular emergency will occur sooner or later. For example, almost every company will experience a high level of sick leave or the failure of an IT system. To prepare for this, emergency management is used. This involves pre-planning for emergencies and how to respond to them. The emergency management response then coordinates the pre-planned emergency measures.
The situation is different in crisis management. Here, situations are prepared that cannot be planned and require strategic changes. In a crisis, the task is therefore to quickly develop effective measures. Crisis management, with its structures, competencies and methods, is used to implement this task in a targeted manner.
Synergies from emergency and crisis management
Although crises and emergencies are fundamentally different, there are also similarities. For example, both are managed with a team of responsible persons and subject matter experts. The decision-making process is also generally similar: After the situation has been established, options for action are identified and selected. Execution is monitored and feeds into the next situation assessment. Because of the similarities, some companies opt for a joint emergency and crisis team.